Returns & Refunds Policy

At Honeybalm Europe, we want you to be completely satisfied with your beauty experience. If your purchase isn't a perfect match, you can return unopened and unused products within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and the reason for your return to receive a Return Authorization code.

• 2.
  Prepare Your Package

  Securely pack your unused items in their original packaging, ensuring the product seals remain intact to qualify for a refund.

• 3.
  Ship It Back

  Affix the provided return label or use a tracked shipping service to send the package back to our European distribution center.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.